Parent Communication
Predictable, respectful communication focused on the student's development.
Parents and guardians are kept updated on student progress through the SchoolAid app and email. Independent feedback calls are made once a term; concerns are addressed within 2–3 days and the outcome communicated to the parent. Communication is organised around defined channels rather than informal personal contacts.
What Parents Receive
Every update is delivered through authenticated school channels, ensuring security, prompt acknowledgement and documented records.
Academic progress and assessment
Secure parent portal, scheduled reports and parent-teacher meetings ensure continuous visibility into your child's scholastic growth, exam outcomes, and developmental milestones.
Annual Communication Calendar
A structured annual cycle ensuring that family induction, academic progress reports, parent-teacher conferences, and exeat dates are delivered reliably throughout each term.
Induction & Orientation
Welcome calls for new families, boarding orientation updates, device schedules, and establishing authorized points of contact.
Progress Updates & Feedback
Ongoing academic monitoring, monthly SchoolAid notifications, and independent termly feedback calls with dormitory supervisors.
Reports & Parent Meetings
Formal progress reports published to the parent portal, followed by scheduled parent-teacher meetings to review learning goals.
Fixtures & Re-Enrolment
Release of upcoming term fixtures, exeat and holiday departure confirmations, annual review, and re-enrolment documentation.
Student Contact, Visits & Standards
Clear parameters governing phone calls, campus visits, report card timelines and professional working-hours communication.
Student Contact with Home
Boarders may telephone or video-call parents at scheduled times. Permitted devices and contact arrangements are adjusted during examinations, trips or emergencies to support healthy adjustment to boarding life without disrupting sleep or study.
Visits and Appointments
Parents arrange visits through the school and follow the annual fixture, exeat and safeguarding procedures. Published information covers visitor timings, identification requirements, meeting locations and how exceptional visits are handled.
Progress Reporting
The reporting calendar specifies when progress reports are issued, what information is included and how parents can discuss a concern with the relevant teacher or coordinator.
Communication Standards
Routine enquiries are acknowledged within a published working-time standard. Staff do not use private numbers or respond continuously outside duty arrangements. Sensitive student information is shared only through secure channels.
Who to Contact
Connecting you with the right department or staff member for timely resolution without unnecessary delays.
Subject or homework
First Contact: Relevant subject teacher through the official channel.
Overall academic progress
First Contact: Class teacher, mentor or academic coordinator.
Dormitory adjustment or routine
First Contact: Authorised dormitory or boarding contact.
Wellbeing or relationship concern
First Contact: Pastoral lead, counsellor or safeguarding route depending on seriousness.
Illness, medication or injury
First Contact: Health team through the official school channel.
Fees or receipts
First Contact: Accounts office.
Admission or transfer documentation
First Contact: Admissions or school office.
Stay Connected with St. Peter's
Log in to the official parent portal, review term fixture schedules, or contact our administration office for any assistance.